HOW TO DEPOSIT | HOW TO WITHDRAW | SECURITY
GENERAL INFORMATION
Please note that it is not necessary for you to withdraw your winnings at the end of each session.
Your account can be maintained with a positive balance, and will be automatically saved by our server.
These credits will be available for you to use the next time you log on to Ruby Fortune Casino. Ensuring
your account maintains a positive balance has the following advantages.
a) You don't need to deposit each time you want to play and
b) You won't deplete your deposit limits unnecessarily.
All withdrawals are made through the casino software. There are 5 options to withdraw a winning balance from your casino account. To process a withdrawal simply click on the bank button on the main
screen of the Ruby Fortune Casino software. Once at the bank, please click on the "withdrawal" tab and enter
the amount that you wish to withdraw in the box that appears. This will record your withdrawal with
us, it will appear on our systems immediately and will be processed within 24 hours. Further bank processing time may however apply, transactions may take up to 4 business days to show on your account statements.
NOTE: as a means of security and in compliance with banking regulations, it may be deemed necessary for the casino to request copies of identification documents from a player, before payment of a withdrawal can be made. Examples of documents include driver's license, utility bill etc.
Failure to submit all requested documents may result in payment being withheld.
Withdrawal's can be reversed, for your convenience. It is possible to reverse your withdrawals online! However, you will need to make the reversal within 24 hours of your last withdrawal to be successful. Details provided below.
CHECK
Please note that checks can be sent in the following major currencies:
| Country |
Country Code |
Local Currency |
| EURO |
EU |
EURO |
| Great Britain |
UK |
Pound (UK) |
| Canada |
CA |
Dollar (CA) |
| Australia |
AU |
Dollar (AU) |
| Brazil |
BR |
Real |
| Denmark |
DK |
Kroner (DK) |
| Hong Kong |
HK |
Dollar (HK) |
| Malaysia |
MY |
Ringgit |
| New Zealand |
NZ |
Dollar (NZ) |
| Norway |
NO |
Kroner (NO) |
| Philippines |
PH |
Peso |
| Singapore |
SG |
Dollar (SG) |
| Sweden |
SE |
Krone (SE) |
| Switzerland |
CH |
Franc |
You can choose between a check being posted or couriered to the address you supplied the casino
with when registering. There are no charges for a check sent by ordinary mail. Courier fees will
depend on your location and are deducted from your withdraw amount. Courier checks over
$1,000 are couriered free of charge.
Disclaimer
Fluctuating exchange rates may affect the payout amount. Please note, exchange rates will apply to
the date that the withdrawal was processed.
NETELLER, CLICK2PAY, PAYSPARK, MONEYBOOKERS & ECOCARD
 
  
No charges are currently levied for withdrawing money via these methods. Withdrawals are usually refunded against original deposits using Neteller, Click2Pay, Ezipay, Moneybookers,
or EcoCard. Ruby Fortune Casino may elect to honor withdrawals in the form of direct bank
transfers (ACH) or as a check.
Winnings up to the value of your credit card, Neteller, Click2Pay, Ezipay, Moneybookers, or EcoCard deposits will be credited to your credit card, Neteller, Click2Pay, Ezipay, Moneybookers, EcoCard or PrePaidATM account. Additional winnings will be paid out to
you by check or bank transfer - whichever you prefer.
For more information on Neteller, click here.
For more information on Click2Pay, click here.
For more information on Moneybookers, click here.
For more information on EcoCard, click here.
ECHECK (electronic check)
We will process your withdrawal straight back to the bank account you used to make your eCheck deposit.
SWITCH/MAESTRO AND SOLO DEBIT CARDS (UK only)
Ruby Fortune Casino is proud to announce that it now offers Pound withdrawals via Switch/Maestro and Solo
debit cards. This enables you to receive your full winnings direct to your bank account. When
initiating a withdrawal in the casino software you may not be presented with a Switch/Maestro and Solo
option. However, your withdrawal will always be processed to Switch/Maestro and Solo as long as you
have deposited using Switch/Maestro and Solo debit cards. Ruby Fortune recommends Switch/Maestro and Solo debit
cards as the most convenient depositing and withdrawal methods.
DIRECT BANK TRANSFERS
Receive your winnings directly to your bank account. Just select the Direct Bank Transfer option when you withdraw.
VISA WITHDRAWAL
Should you have made a prior VISA card deposit, your withdrawal request will automatically be refunded to the card details on record, providing VISA OCT program qualifying criteria are met.
Countries we CANNOT issue VISA withdrawals to:
Colombia
Hong Kong
India
Indonesia
Israel
Japan
Korea
Malaysia
Venezuel
REVERSAL OF A REQUEST
If you request a withdrawal and change your mind and wish to continue playing with those credits, you may request a reversal of the withdrawal within 24 hours.
When you enter the banking module within the casino software you will be given the option to
reverse any pending withdrawals.
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