HOW TO DEPOSIT | HOW TO WITHDRAW | SECURITY
GENERAL INFORMATION
The Casino Banking facility is only available to Real Players i.e. Players who wager with real money as
opposed to Guest Players, who play for fun. After deposit the customer is able to play immediately.
CREDIT CARDS
 
Ruby Fortune Casino accepts various forms of Casino Banking, including; Visa, MasterCard and Diners Club credit cards. Ruby Fortune Casino also accepts various debit cards. Please see the debit card section below. Should you feel uncomfortable giving your credit card details out over the Internet, you may submit them via fax or telephonically.
Approved transactions are automatically credited to your casino account to allow uninterrupted
playing.
Ruby Fortune Casino enforces a deposit limit of $2,500 on each registered card, refreshed twice weekly, with a maximum single deposit amount of $500 and a maximum daily deposit of $1500
per card.
All credit cards are refreshed every Tuesday and Friday at 18H00 (Eastern Standard Time) / 24H00 (GMT + 2 Hours). Our financial transactions are processed by Eproc Ltd, Mezzanine West, Hadfield House, Library Street, Gibraltar, UK, a financial subsidiary of Ruby Fortune Casino. On your
statement you will be billed as www.thepalacegroup.com, www.iprocsa.com, www.strongmare.com or www.proccyber.com.
If you are experiencing problems making deposits, please contact the customer service team toll
free or e-mail us at cashier@rubyfortune.com. We are available 24 hours a day for your
convenience. All orders will be treated immediately and your credit card will be billed instantly after deposit.
It is advisable that you print out transaction data for ALL transactions, which can then be used to
trace queried transactions more efficiently.
VISA DELTA DEBIT CARD
Ruby Fortune Casino accepts Visa Delta debit cards for deposits. Should you feel
uncomfortable giving your debit card details out over the Internet, you may submit them via fax or telephonically. Approved transactions are automatically credited to your casino account to allow uninterrupted playing.
Ruby Fortune Casino enforces a deposit limit of $2,500 on each registered card, refreshed twice weekly, with a maximum single deposit amount of $500 and a maximum daily deposit of$1500
per card. You may not perform more than 10 transactions per day, nor register more than three
debit cards in your name.
All debit cards are refreshed every Tuesday and Friday at 18H00 (Eastern Standard Time) / 24H00
(GMT + 2 Hours). Our financial transactions are processed by Eproc Ltd, Mezzanine West, Hadfield House, Library Street, Gibraltar, UK, a financial subsidiary of Ruby Fortune Casino. On your statement
you will be billed as www.thepalacegroup.com.
If you are experiencing problems making deposits, contact the customer service team toll free or
e-mail us at cashier@rubyfortune.com. We are available 24 hours a day for your convenience.
All orders will be treated immediately and your debit card will be billed instantly after deposit.
It is advisable that you print out transaction data for ALL transactions, which can then be used to
trace queried transactions more efficiently.
CLICK2PAY
Using Click2Pay is like using an online wallet and is a very popular form of Casino Banking. You can deposit, withdraw and transfer funds directly to your Ruby Fortune Casino Account conveniently and with minimal fuss. You can fund Click2Pay easily by Debit and Credit Cards, ACH, Bank Wire and other convenient depositing methods.
You can register a Click2Pay account in the casino software or you can click here.
NETELLER
Using Neteller is like using an online wallet. You can deposit, withdraw and transfer funds directly to
your Ruby Fortune Casino Account conveniently and with minimal fuss. You can fund Neteller easily by Debit
and Credit Cards, ACH, Bank Wire and other convenient depositing methods.
Ruby Fortune Casino now offers Neteller InstaCASH, free of transaction fees.
Click here for details.
To register a Neteller account or a Neteller InstaCASH account, click here.
ECHECK (electronic check)
The eCheck (electronic check) Payment Service allows you to make secure deposits to Ruby Fortune Casino directly from your Canadian bank account in real time.
Features:
• Fund directly from your Canadian bank account
• Instant credits
• No fees
• No registration process
• Fast, easy and instantaneous
To use the eCheck deposit option, follow these steps:
• Initiate your deposit at Ruby Fortune from the casino bank.
• Choose eCheck as your deposit method.
• Then follow the on-screen prompts.
Please note any EFT or ACH bank draft that is returned unpaid, consumers will be billed a bank
generated NSF fee of $30.00.
CITADEL
Ruby Fortune Casino accepts Citadel Electronic Internet Check, an easy-to-use and cost-effective payment service that clears your check faster than ACH.
What are the benefits of Citadel?
• deposit casino credits instantly!
• Authorized accounts may deposit up to$1,500 in casino credits per 7-day cycle.
• Citadel Commerce assures the privacy of your personal information and total security of all the transactions you make via the Internet.
• Citadel Commerce offers 24/7 customer support.
How to deposit casino credits using Citadel Electronic Internet Check:
1. Existing Citadel users: log on to the Ruby Fortune Casino software and make your Citadel deposit
from the casino's banking system.
2. New Citadel users: to sign up with Citadel straight away, click here now or sign up later via the
Casino software. Simply log onto the Ruby Fortune Casino software, open the Casino's banking
system and select the Citadel deposit option. You will be prompted to register and open a Citadel account automatically. As a new Citadel account holder, your first-time deposit limit is $500, until
your account is authorized. Your deposit limit will be increased once the brief authorization period is complete.
Queries
If you have any questions, please contact the Ruby Fortune Casino Support Team or Citadel Commerce Customer support at the numbers below:
Citadel Commerce Support
E-mail: support@citadelcommerce.com
EZIPAY
Ezipay facilitates online purchases and payments via a host of convenient online financial instruments, which offer benefits including card options, currency selection, worldwide acceptance, and more.
MONEYBOOKERS
Moneybookers is a secure, cost-effective and global payment solution that enables players from all
over the world to deposit casino credits in real time. All that you need is an e-mail address! What's more, registration with Moneybookers is free of charge.
Moneybookers is the first virtual wallet to support all these currencies: Euro, British Pound,
Australian Dollar, Canadian Dollar, Czech Koruna, Danish Krone, Hong Kong Dollar, Hungarian Forint, Israeli Shekel, Japanese Yen, Malaysian Ringgit, New Taiwan Dollar,
New Zealand Dollar, Norwegian Krone, Polish Zloty, Singapore Dollar, Slovakian Koruna,
Swedish Krona, Swiss Franc and Thailand Baht.
Click here to register with Moneybookers straight away, or click on the links below for more
information.
- The Benefits of Moneybookers
- Moneybookers' Funding Limits
- Funding Your Moneybookers Account
- Depositing Casino Credits
ECOCARD
EcoCard is a fast and reliable payment system with convenient online interface that has real-time balance control and history tracking. You can deposit to your EcoCard using various methods including Western Union transfers. Click here for more details.
To register an EcoCard account, Click here.
UKASH
Ukash is the new way to spend money on the Internet - without using a credit or debit card. You can
buy Ukash at 12,500 PayPoint outlets all over the UK. PayPoint outlets can usually be found in local convenience stores.
To exchange your cash for Ukash, simply pay the shopkeeper for Ukash to your desired value – Ukash
is currently available with values from $15 to $100. The shopkeeper will then access the Ukash screen
on his PayPoint terminal and issue your Ukash. The Ukash voucher has a unique 19-digit number on it
as well as the amount you paid. Keep this voucher safe as it has the same value as the cash you paid.
Your Ukash voucher number is valid for six months from the day of purchase.
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Click here to find one of 12,500 paypoint agents closest to you. |
VISA ELECTRON (Carte Prepagate come Postepay o Kalibra)
Ruby Fortune Casino is dedicated to providing you with safe, secure and reliable banking transactions and prompt payouts. Ruby Fortune Casino offers you a wide variety of depositing methods which includes
prepaid credit cards like Visa Electron . Once your transactions are approved they are automatically credited to your account to allow for uninterrupted playing and an enhanced online experience.
Ruby Fortune Casino enforces a deposit limit of $2,500 on each registered card. This is refreshed
twice weekly, with a maximum single deposit amount of $500 and a maximum daily deposit of
$1500 per card.
All debit cards are refreshed every Tuesday and Friday at 18H00 (Eastern Standard Time) / 24H00
(GMT + 2 Hours). Our financial transactions are processed by Eproc Ltd, Mezzanine West, Hadfield House, Library Street, Gibraltar, UK, a financial subsidiary of Ruby Fortune Casino. On your statement
you need to look out for the billing address - www.thepalacegroup.com.
If you are experiencing problems making deposits, contact the customer service team toll free or
e-mail us at cashier@rubyfortune.com. We are available 24 hours a day for your convenience
and will do everything we can in order to support you.
All orders will be treated immediately and your confidentiality is given top priority.
Your debit card will be billed instantly after deposit.
It is advisable that you print out transaction data for ALL transactions, which can then be used to
trace queried transactions more efficiently.
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