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ADDING MORE GAMES:
• How do I download more games?
• Why is a game grayed out?
• What do I do if a game I play has "upgrade available" written on it
   and is grayed out?
• Why does it take so long to download new games?
• What if I get an error when I try to download new games?



How do I download more games?
2 games are included in your initial download. To download up to 40 more free games use any one of the following methods:

To download a specific game: click on the button of the game you wish to install. The game will start in the same way as the regular games that you have already installed, except that it will take slightly longer to load. During this minor delay, the Casino is downloading the game files necessary to run the game that you have chosen. You will also notice the download progress indicator that appears over the game button. This progress indicator allows you to monitor the download status of the game. Please note that the download time is dependent on the speed of your Internet connection.

The Casino will also download new games and upgrades during normal play. These downloads are however small and are only carried out during periods that the link between your computer and the Casino's servers is inactive, such as the time between reel spins in a slot machine. As your game play takes priority you will not even notice that these downloads are in progress.

To begin multiple downloads: click on the button of the game that you require and then click "Cancel". The game's progress can be monitored via the progress bar that appears over the game button. Clicking on the next game button will start another download. You will notice that the game button in question, along with the previous game button, both have progress indicators. The game specified by the last button clicked will receive preference and download first.

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Why is a game grayed out?
The casino software highlights games that you have not yet downloaded by greying them out. These games will automatically be added to your collection while you are playing. If you want immediate access to play a greyed out game simply click on the game to begin the download process.

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What do I do if a game I play has "upgrade available" written on it and is grayed out?
New versions should upload automatically in the background while you are playing other Ruby Fortune games. Should you want immediate access to one of these games, simply click on the game to begin the download process immediately.

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Why does it take so long to download new games?
The number of games you have selected, your Internet connection, and conditions of your Internet Service Provider's (ISP) network all affect your download time.

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What if I get an error when I try to download new games?
If you encounter any errors while downloading further games, please call a customer service representative toll-free. We're on call 24-hours a day, 7 days a week.

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